re777's Privacy Policy

re777 is a mobile-first online casino and betting platform serving users in Bangladesh. We take your personal privacy seriously and maintain the highest standards in protecting your information.

This privacy policy explains how re777 collects your personal information, why it is collected, how it is used, and in what circumstances it may be shared with third parties. This policy applies to our website, mobile version, and all related digital services.

We believe that transparency is the foundation of trust. re777 is therefore committed to informing every user about how their information is being handled.

re777 may collect the following types of information to provide its services:

2.1 Information Provided Directly by You

• Your full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction information (deposit and withdrawal details)
• Payment account numbers (bKash, Nagad, Rocket, Upay, or bank account)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and version
• Logs of pages visited and session duration
• Information collected through cookies and similar tracking technologies
• Geographic location data (at country and city level)

2.3 Gaming Activity Information

• Play history and betting records
• Account balance and transaction history
• Bonus usage and promotional activity information
• Records of communications with the customer support team

re777 uses your information only for the following legitimate purposes:

• Account management: Creating and managing your account, verifying logins, and ensuring security.
• Identity and age verification: Ensuring the platform is used only by those aged 21 or above.
• Financial transaction processing: Smoothly completing deposits, withdrawals, and bonus payments.
• Fraud prevention: Detecting suspicious activity and protecting the security of the platform.
• Customer support: Providing prompt and effective resolution of your questions and complaints.
• Responsible gaming: Monitoring your gaming activity to help prevent problematic behaviour.
• Service improvement: Enhancing platform performance and user experience.
• Legal compliance: Following applicable laws and regulations.

re777 adopts industry-standard technical and organisational security measures to protect your personal information:

4.1 Encryption and Cyber Security

All data exchanged between your browser and our servers is protected by SSL (Secure Socket Layer) encryption technology. Payment-related information is stored in a specially encrypted manner and can only be accessed by authorised staff.

4.2 Data Retention Period

We retain your information for as long as your account is active and for as long as required to meet applicable legal obligations after it is closed. Once legal requirements have been fulfilled, data is securely deleted or anonymised.

4.3 Access Control

Access to your personal information is restricted to only those staff members who need it to carry out their responsibilities. All staff are bound by confidentiality obligations.

re777 does not sell or rent your personal information. However, information may be shared with selected third parties in the following limited circumstances:

• Payment providers: Only the necessary information shared with bKash, Nagad, Rocket, Upay, and approved banks for transaction processing.
• Identity verification services: To ensure secure and reliable identity verification.
• Technology service providers: Technical support organisations that operate the platform, who are contractually bound to comply with our privacy standards.
• Legal authorities: Information may be provided in response to a valid request from a competent legal authority or by court order.

When sharing information with third parties, we provide only what is necessary and ensure that they maintain appropriate security measures.

re777 uses cookies and similar technologies to provide an improved user experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional cookies: For remembering your preferences and settings.
• Analytical cookies: For monitoring platform usage and improving services.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working correctly.

As a re777 user, you have the following rights regarding your own information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of any inaccuracies in your personal information.
• Right to erasure: The right to request deletion of your information in certain circumstances, although this may be limited where legal obligations apply.
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to data portability: The right to request your information in a structured, readable format.
• Right to object: The right to object to the processing of your information for specific purposes.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable time.

re777 strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect any information from minors. If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.

We recommend that parents stay alert to their children's internet use and use parental control software to prevent access to online gaming platforms.

re777's servers and data storage infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the protection standards described in this privacy policy are maintained there as well.

For international data transfers, we follow contractual security clauses and industry-standard best practices to keep your information protected everywhere.

If a security breach occurs that puts your information at risk, re777 will notify you as quickly as possible and within the timeframe required by applicable law. The notification will include details of the nature of the breach, potential risks, and the steps we have taken.

We actively test the security of our systems and address any identified vulnerabilities promptly.

re777 may update this privacy policy at any time. If significant changes are made, we will notify you via a notice on the platform. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.

We recommend that you review this page regularly to stay informed of any changes. The "Last Updated" date will change with each update.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 through the platform

Our customer support team is always ready to respond to your requests in both Bengali and English.